1. Q: Can we get samples?
A: Samples are available for quality check and market test.
2. Q: What is delivery time?
A: 1-2days for samples order. 7-12days for quantity order.
3. Q: How can we guarantee quality?
A: Always a pre-production sample before mass production; Always final Inspection before shipment;
4. Q: Aging Test
A: All the goods has at least 8 hours’ aging test 100% before
sending.
5. Q: Do you have any for led light order?
A: 1 pc for sample checking also available, low MOQ can be
acceptable.
6. Q: How do you ship the goods and how long does it take?
A: DHL,UPS,FedEx, TNT: 3-5days. Airline and sea shipping also
optional.
7. Q: Can you offer OEM and ODM Service?
A: Yes, we can offer OEM and ODM service.
8. Q: Do you have warranty for your goods?
A: Yes, we can offer 1-3 years warranty.
9. Q: How to deal with the faulty?
A: Our products are produced in strict quality control system and
the defective rate will be less than 0.2%.
During the guarantee period, we will send new goods with new order
for small quantity. For defective mass products, we will repair
them and resend them to you or we can discuss the solution
including re-call according to real situation.
Our Services
Shenzhen Xinhe Lighting Optoelectronics Co., Ltd.
- Specialized in semiconductor illumination and lighting products,
and is an integral companyintegrating designing, developing,
manufacturing, and sale.
- We focus on the appliance products in advertising and lighting
area, and establish the long term business relationship with large
advertisement material distributors.
- With topping technology talented persons, advanced management,
efficient staff team, our company tries our best to create
well-known brand in semiconductor illumination field.
- Our company bases on LED encapsulation, making the best lighting
deploying projects in allusion to different LED appliance field.
- Our company captured the chance of revolution of world illumination
industry, and formed application department.
- Our extended series products are as: the LED modules for
advertising lighting, specialized LED switch power supply, LED RGB
controllers, LED open signs, super LED straight lighting words and
other related products.
